Glentoran Football Club (“we”, “us”, “our”) is committed to protecting your personal data. This notice explains how we collect, use, and protect the information you provide to us. Our website address is: www.glentoran.com.
We may collect and process the following personal data:
Name, address, email, and contact number
Date of birth and gender (for age-specific events or tickets)
Payment details (when purchasing tickets or merchandise)
Preferences and interests (e.g. newsletter subscriptions, supporter group preferences)
IP address, browser type, and other technical data (via cookies)
Your data is used to:
Process ticket and merchandise purchases
Communicate with you about your orders, events, and club news
Provide supporter services and manage memberships
Send marketing and promotional emails (if you opt in)
Improve our website, services, and supporter experience
Ensure the safety and security of our users and facilities
We process your personal data under the following legal bases:
Performance of a contract (e.g. buying tickets or merchandise)
Consent (e.g. marketing preferences)
Legitimate interests (e.g. running events, improving services)
Legal obligations (e.g. accounting, safeguarding)
We only share your data with:
Trusted third-party service providers (e.g. payment processors, IT support, mailing services)
Regulatory or legal authorities when required
We do not sell or rent your personal data.
Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).
We retain your personal data only as long as necessary for the purpose it was collected, or to comply with legal obligations.
You have the right to:
Access your data
Correct or update inaccurate information
Request deletion (where appropriate)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the ICO (www.ico.org.uk)
To exercise any of your rights, please email: operations@glentoran.com
If you have questions or concerns about how we process your data, please contact:
Glentoran Football Club
The BetMcLean Oval, 142 Mersey Street, Belfast BT4 1FD
Email: operations@glentoran.com
